воскресенье, 29 мая 2016 г.

Can't stop complaining about online photo services

A week ago, I explained why I can't use ThisLife for sharing my photo albums. It was not just an expression of indignation because I sent them the link to my post as feedback. Within next 24 hours, Shutterfly staff replied, apologizing for inconvenience, affirming their understanding and promising to resolve the issue as soon as possible. I hope so, and until then I have moved to Google Photos. This week I uploaded the album from my journey to Armenia to that service and noticed how much it has changed since I used it last time.

After a week in Paris in autumn 2014, I organized photos in the same way as now, by renumbering them in the desired order locally. Then I uploaded the pictures to Google Photos, chose sorting by name and everything was done. This time the order of photos after putting them online was completely random: they were arranged neither by name nor by date. Moreover, there was no sorting options to choose from.

I managed to find a weird workaround on the forums. According to them, to achieve the desired order you have to open the same album on Picasa Web (another Google product serving for the same purpose but having worse appearance) and to select sorting by name there. After that, you're done because orders of photos on these two services depend on each other. Very strange workaround, isn't it? Did it help me? No!

People on forums don't lie. They are just more lucky, they don't accidentally create obstacles for themselves. Before going to Picasa Web, I turned the album into a shared one. It blocked the possibility of reordering (certainly, without notifying me about that). I was quick-witted enough to guess that sharing the album on Google Photos may influence the functionality of Picasa Web. After temporarily disabling access to my photos, I managed to apply the workaround from forums. If I didn't find this solution, I'd be telling you how bad Google Photos is. Now I just have to say that it is counterintuitive.

When you will be developing your own service for online photo storage and sharing, please, make it better! Don't hide basic features, don't make the sharing mode different from how a person views their own photos on the homepage. Be simple, be user-friendly!

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